A lot can be resolved with an open mind, and sometimes the issue is truly a glitch that is resolved quickly. Make sure to follow up if Twitter support or a CS rep responds – don’t make them wait for days if you can help it!Ībove all, start by being polite.

Try all of the methods above, at once, and see which one works for you. In the end, follow the 3 Ps: be persistent, patient and polite. Do your best to resolve the issue without support, but if you need that extra help, contact support to get guidance and help. This would also be the case for issues with restaurants and customers. Try troubleshooting it yourself first, but if it doesn’t work, phone support for help. A perfect example is if your app suddenly stops working. The best questions for DoorDash phone support are ones demanding an immediate response.

If you’ve searched the site and can’t find an answer to your question, feel free to email Harry! He still responds to each and every single email, so rest assured that you will get a human who knows what they’re talking about when you reach out to him.Ĭlick here to try it What Types of Questions Work When Calling DoorDash Phone Support?

Site: delivery for uber eats and doordash Let’s say you want to learn about ‘delivering for Uber Eats and DoorDash at the same time’. There is a handy search function on the right-hand sidebar (if you’re on desktop) or below this article (if you’re on mobile).Īlternatively, you can search this site or any site for that matter by using Google’s search function. If you have a question, we’ve probably already answered it somewhere on the site or in an article, podcast, YouTube video, on the Q&A section or all of the above. If you don’t need immediate help, consider contacting DoorDash via social media. If you contact them in this manner, it may take longer to get a response, but people do have success in getting their issues resolved this way. 3) Social MediaĭoorDash has its own help sites via social media. Follow the prompts to contact support and get your issue resolved. If you’re actively on a trip, there should be an option within your active Dash to report an issue. Step 1: Open your Dasher app and click on the three bars in the top left cornerįrom there, you either read articles (just like on the website), or contact DoorDash support via chat or phone. If you’re not on a trip, you can go into your account and find help with the following steps: The easiest way would be to contact support through the app. 2) In the appĬhances are, if you’re having issues, it’s while you’re actively Dashing. Once you choose from the dropdown, it’ll also give you subcategories to narrow down your help needs even further before starting your chat session. There is a dropdown menu that features issues you may need help with: In the DoorDash chat feature, you fill in information such as your name, number and email address. You’ll read a detailed description of how to solve your particular issue, and if the article doesn’t help, then you can choose a different method of support as needed. You can also escalate the support by chatting with DoorDash or calling 85.Īccording to the website, Doordash chat and call support options are available 24/7.Īrticle support covers issues that range from account issues, background checks, understanding the app and more. On the DoorDash website, their “ Dasher Support” page lets you choose what you need help with to read up on articles relating to your issue.

Door dash chat